The enterprise packet, labeled by what exists today.
Start with a free company workspace. Review public summaries, draft terms and evidence requests with sales before agreeing contract commitments and provisioning paid access.
Data Processing Addendum
Draft DPA summary for procurement review. Customer-specific processing, transfer and retention terms require legal review.
Master Services Agreement
Request commercial terms review. A shareable MSA and approved terms must be confirmed during procurement.
Service Level Agreement
Draft SLA summary with availability and support targets. Exact commitments require agreed scope and signed terms.
Subprocessor categories
Public summary of dependency categories. Request named vendors and notice terms through procurement review.
Data residency
Region requirements scoped for Enterprise and Strategic contracts. Configuration and commitments require verification.
SOC 2 readiness status
Request current evidence; no SOC 2 report is claimed until it exists.
Security review packet
Request current control evidence and assessment status. A completed penetration test or shareable report is not established here.
AI governance addendum
Model access, PII redaction, prompt retention, and approval controls.
CAIQ-Lite + SIG Core support
Questionnaire support and available evidence must be confirmed during enterprise review.
Need the named subprocessor list? Request it for procurement review.
Need something not on this list?
Use the sales form for the questionnaire or clause. Turnaround depends on contract stage, requested evidence, and questionnaire scope.